Term

The estimated average delivery time for products is 7 to 22 business days, and there may be variations in the timeframe due to the Post Office, the Federal Revenue Service and possible problems with Post Office strikes, in addition to other factors beyond our control.

All purchases have a tracking code that will be sent to the customer's email within 5 business days, which can be tracked from the moment it leaves the country of origin until it arrives at your home.

Delivery is always made by the Post Office, however, in some cases, such as the recipient being absent, regions with delivery restrictions, among other reasons, the Post Office may leave a notice to collect the products at the agency closest to the address provided.

Guarantee

OUR GREATEST COMMITMENT IS TO YOUR FULL SATISFACTION. If you chose your product in our online store, but upon receiving it, you noticed that there is a manufacturing defect, we guarantee your right to exchange or return it within 30 days after receiving the order.

Remembering that the first step for exchange or return is to contact our Customer Service Center by email: suporte@praticotec.com.br or by WhatsApp: (11) 958395119.