Terms and Conditions - International
Terms and Conditions - United Kingdom
1. Company Information
Company: VisioonTech
Email: business@visioontech.com
Phone: +5511958395119
Address: 275 Deansgate, Manchester, M3 4EL
2. Consumer Rights (UK)
Under Consumer Rights Act 2015 and Consumer Contracts Regulations 2013:
- Right to Cancel: 14 days from receipt without reason
- Right to Return: 14 days to return after cancellation
- Right to Refund: Full refund within 14 days
- Conformity of Goods: As described, fit for purpose
- Right to Repair/Replace: For faulty goods
3. Pricing and VAT
All prices include UK VAT at 20%. Orders over £135 may incur additional import duties.
4. Returns
Period: 14 days | Costs: Customer pays (unless faulty) | Refund: Within 14 days
5. Warranty
Statutory Rights: 30 days short-term right to reject
Repair/Replacement: Up to 6 years (England/Wales), 5 years (Scotland)
6. Data Protection
We comply with UK GDPR and Data Protection Act 2018. See our Privacy Policy.
7. Dispute Resolution
Governed by English and Welsh law. ODR: https://ec.europa.eu/consumers/odr/
8. Contact
Email: business@visioontech.com | Phone: +5511958395119
Last updated: October 2025
Terms and Conditions - United States
1. Company Information
Company: VisioonTech
Email: business@visioontech.com
Phone: +5511958395119
2. Consumer Rights
- Accurate Information: Products match descriptions
- Fair Pricing: No hidden fees
- Warranty Rights: Implied warranties of merchantability
- State-Specific Rights: Additional protections may apply
3. Return Policy
Period: 30 days | Condition: Unused, original packaging | Shipping: Customer pays (unless defective) | Refund: 5-10 business days
4. Pricing and Taxes
Prices in USD. Sales tax calculated at checkout based on shipping address.
5. Shipping
Time: 5-15 business days | Carriers: USPS, UPS, FedEx | Tracking: Provided
6. Privacy
We comply with CCPA, CPRA, and state privacy laws. See Privacy Policy.
7. Warranty
Period: 1-2 years (varies by product) | Coverage: Manufacturing defects only
8. Limitation of Liability
Liability limited to purchase price. Not liable for indirect or consequential damages.
9. Governing Law
Governed by applicable state and federal laws.
10. Contact
Email: business@visioontech.com | Phone: +5511958395119
Last updated: October 2025
Termos e Condições - Brasil
1. Informações da Empresa
Razão Social: VisioonTech
CNPJ: [Inserir CNPJ]
Email: business@visioontech.com
WhatsApp: +5511958395119
2. Direitos do Consumidor (CDC)
- Direito de Arrependimento (Art. 49): 7 dias corridos do recebimento
- Direito à Informação: Informações claras sobre produtos e preços
- Garantia Legal: 30 dias (não duráveis), 90 dias (duráveis)
- Garantia Contratual: Conforme fabricante (adicional à legal)
- Direito à Troca/Reparo: Em caso de vícios ou defeitos
3. Preços e Pagamento
Preços em BRL incluem todos os impostos. Formas: Cartão, PIX, Boleto, Mercado Pago.
4. Prazo de Entrega
Processamento: 1-3 dias úteis | Envio Nacional: 7-15 dias úteis | Internacional: 15-30 dias úteis
5. Devolução e Reembolso
Arrependimento: 7 dias corridos | Defeito: 30/90 dias | Reembolso: Até 10 dias úteis
6. Garantia
Legal: 90 dias (CDC) | Fabricante: Conforme produto
7. Proteção de Dados (LGPD)
Conformidade com Lei 13.709/2018. Ver Política de Privacidade.
8. Atendimento
Email: business@visioontech.com | WhatsApp: +5511958395119
Horário: Seg-Sex, 9h-18h
9. Resolução de Conflitos
Procon, consumidor.gov.br, Juizados Especiais Cíveis
10. Foro
Comarca do domicílio do consumidor (Art. 101, I do CDC)
Última atualização: Outubro de 2025
Terms and Conditions - European Union
1. Company Information
Company: VisioonTech
Email: business@visioontech.com
Phone: +5511958395119
2. Consumer Rights (EU Directives)
- Right of Withdrawal: 14 days without reason
- Right to Return: 14 days to return goods
- Right to Refund: Within 14 days of return
- Right to Conformity: 2 years minimum
- Right to Repair/Replace: Free for non-conforming goods
3. Pricing and VAT
Prices include VAT at applicable rate. Orders over €150 may require customs clearance.
4. Delivery
EU Countries: 5-10 business days | Carriers: DHL, UPS, local postal | Tracking: Provided
5. Returns
Period: 14 days | Costs: Customer pays (unless faulty) | Refund: Within 14 days
6. Warranty
Legal Guarantee: 2 years | Burden of Proof: First 12 months on seller
7. Data Protection (GDPR)
Compliance with Regulation 2016/679. See Privacy Policy.
8. Alternative Dispute Resolution
EU ODR platform: https://ec.europa.eu/consumers/odr/
9. Applicable Law
EU consumer protection law and law of your country of residence.
10. Contact
Email: business@visioontech.com | Phone: +5511958395119
Last updated: October 2025